Knowledge Base

Setting up email on your iPhone or Android phone

You need your mailbox password and these settings:

SettingValue
Account typeIMAP
UsernameYour full email address, for example [email protected]
PasswordYour mailbox password
Incoming servermail.yourdomain.com, port 993, SSL/TLS
Outgoing server (SMTP)mail.yourdomain.com, port 465, SSL/TLS (or port 587, STARTTLS)
Outgoing server needs a loginYes, the same username and password

iPhone and iPad

  1. Open Settings → Mail (on newer iPhones, Settings → Apps → Mail) → Mail Accounts (or Accounts) → Add Account → Other → Add Mail Account.
  2. Enter your name, email address and password, then tap Next.
  3. Choose IMAP. Under both Incoming and Outgoing Mail Server, enter host name mail.yourdomain.com, your full email address as the username, and your password.
  4. Tap Next, then Save.

Android (Gmail app)

  1. Open the Gmail app, tap your profile picture → Add another account → Other.
  2. Enter your email address and tap Manual setup → Personal (IMAP).
  3. Enter your password, then the incoming server mail.yourdomain.com with port 993 and SSL/TLS.
  4. Enter the outgoing server mail.yourdomain.com with port 465 and SSL/TLS, and keep Require sign-in on.
  5. Tap Next until it is done.

Menus differ a little between phones and app versions. If you get stuck, send us a screenshot and we will talk you through it.

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