Knowledge Base

How to request a change

While your plan is active, you can send up to 3 change requests a month, and we make the changes for you.

What counts as one change request

An update to your existing pages, for example:

  • New or updated text
  • New photos
  • Updated prices or opening hours
  • A small layout adjustment

New pages, new features or a redesign are quoted separately, in writing, before any work starts. Unused requests do not carry over to the next month.

How to send a request

  1. Log in to your account, go to Support → Tickets and open a new ticket. Live chat and email work too.
  2. Say which page it is on. A link to the page is perfect.
  3. Give us the exact new text, or describe the change. Attach any photos.

Put everything for the same page in one request. It is quicker for us and counts as one change.

We reply when the change is done, so you can check it.

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